As usual on Saturdays, “She” and “He” try to get caught up on all the things they don’t have time to do during the week. This usually includes a thorough vacuuming of the whole house, however today, that’s not happening!
A few years ago (three, or so), they purchased a Dyson DC14. With the unique challenges we present, they have had many vacuums through the years that just couldn’t meet the demands of a nine-cat household. They were pleased to find the Dyson could actually do the job. They have been equally impressed with the cleaning ability of this appliance on both bare surfaces, as well as carpet. But, today, the Dyson succumbed and was making a terrible noise. She (who has never been afraid to take something apart – don’t ask about the curling iron, or VCR incidents) immediately got a screwdriver and tried to fix the problem. Don’t worry – this one has a good ending! Unfortunately, She wasn’t able to correct the problem, so she called the Dyson toll free (seven day a week) support number and spoke with a really nice lady (way up in Chicago), who walked her through diagnosing the problem. It seems that the end of the beater bar that allows it to spin has become restricted and the bar is no longer spinning free. After attempting to free up the sticking, and failing to do so, it seemed the only option is to order a new beater bar.
So, after chatting with the nice lady for a while, She went ahead and ordered the part. It will take 5-7 days for the part to arrive, so now She has no way to vacuum. Because they can’t stand the idea of not being able to clean, they will probably try to find an inexpensive little unit that can step in and take up the slack. A “Dyson understudy” of sorts.